Big Baazi / Big Boost KYC & AML Policy

KYC and AML controls are applied to verify the identity of each account holder, prevent fraud and abuse, and reduce the risk of money laundering and terrorist financing in line with Indian regulatory requirements.

These procedures support account protection, responsible gaming practices, and a secure environment for all users.

Key guarantees provided through KYC and AML are:

• Fair play for all registered users through consistent identity check standards.
• User safety through strict verification and security measures on each account.
• Transparency in how personal data and transactions are handled under this policy.
• Regulatory compliance aligned to applicable Indian laws and international AML guidelines.
• Strong account protection against unauthorised access and suspicious activity.

Every new user is required to complete KYC and ID verification so that the platform can confirm the identity of the account holder before allowing full access to gaming and payment features.

Additional identity check and document submission may be requested at any time during the customer relationship to keep records updated and to comply with ongoing regulatory requirements.

Depending on the risk profile and applicable laws, the following categories of documents may be requested:

• Government-issued photo identification document (such as a passport, PAN card, driving licence, or equivalent document under Indian law).
• Proof of current residential address showing the user’s name and address (such as a recent utility bill, bank statement, municipal bill, or other acceptable record).
• Confirmation of ownership of the selected payment method, demonstrating that deposits and withdrawals are made only by the lawful account holder.
• Additional supporting documents or information where enhanced ID verification is required, including explanation of source of funds or source of wealth in higher risk cases.

The platform implements structured AML controls and security measures to reduce the risk of money laundering, terrorist financing, fraud, and other illegal activities.

These controls cover transaction monitoring, risk assessment, and reporting obligations to competent authorities when required under applicable law.

Core AML measures include:

• Ongoing transaction monitoring of deposits, bets, and withdrawals to detect patterns of suspicious activity.
• Automated detection rules and alerts that identify unusual gaming or payment behaviour based on pre-defined risk indicators.
• Enhanced due diligence for high-risk users, high-value transactions, sudden changes in activity, and other higher risk situations.
• Regular review of large, frequent, or unusual transfers to ensure that activity is consistent with the user profile and declared source of funds.
• Risk scoring of accounts using objective criteria such as geography, payment behaviour, and transaction history.
• Screening against applicable sanctions lists, politically exposed person (PEP) lists, and other regulatory lists as required under Indian and international standards.
• Timely reporting to relevant law enforcement or regulatory authorities where there is a legal duty to report suspicious transactions or other financial crime indicators.

Certain activities are strictly prohibited on the platform in order to support AML controls, maintain fair play, and safeguard user safety.

These prohibitions are part of the conditions for using the casino and sportsbook services.

The following activities are not allowed:

• Opening or using multiple accounts by the same individual, unless explicitly permitted in writing under specific regulatory arrangements.
• Using forged, altered, stolen, or otherwise fraudulent identity or address documents during ID verification or any subsequent review.
• Attempting to deposit, transfer, or withdraw funds that may be linked to money laundering, terrorist financing, fraud, or any other illegal source.
• Manipulating the system, exploiting technical vulnerabilities, or colluding to influence betting outcomes or game results.
• Sharing, transferring, or selling account access or login credentials to any third party.
• Using payment instruments owned by another person or permitting third parties to fund or withdraw from the account.
• Providing false information regarding identity, occupation, source of funds, or any other personal data requested for KYC and AML purposes.

Breach of this KYC & AML Policy, refusal to complete ID verification, or any attempt to engage in suspicious activity may lead to enforcement actions in line with legal and contractual obligations.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder is responsible for ensuring that all personal data and information submitted during registration and ID verification is accurate, complete, and current. Users must complete KYC checks and any enhanced due diligence steps promptly upon request so that the platform can meet its regulatory requirements.

Users are required to respond in a timely manner to any request for additional documents or explanations, including proof of address, proof of payment method ownership, or clarification about source of funds. Only payment methods owned and controlled by the account holder may be used for deposits and withdrawals, and third-party payments are not allowed.

Users must monitor their own accounts regularly and immediately report any suspicious activity, unauthorised access, or irregular transactions to customer support. By following these responsibilities, users support fair play, account protection, and a safer environment for responsible gaming.

The platform is committed to fair play and transparency so that every user in India can access a secure and compliant online casino and sportsbook environment.

KYC, AML, and security measures are applied in a consistent and non-discriminatory manner to protect user safety and uphold regulatory standards.

The following principles guide this approach:

• Adherence to KYC, ID verification, and AML standards that meet applicable Indian regulatory requirements.
• Confidentiality and protection of personal data collected for identity check, transaction monitoring, and due diligence.
• Continuous monitoring of accounts and transactions to identify and manage suspicious activity in a timely way.
• Prevention of manipulation, unfair conduct, and abuse of the platform’s systems or games.
• Availability of user support to address questions on security measures, account protection, and responsible gaming concerns.
• Shared responsibility between the platform and users to maintain a lawful and safe environment.
• Equal conditions for all users through consistent application of rules, verification processes, and reporting obligations.