Responsible Gaming

Gambling always carries a risk of financial loss. No game or bet is guaranteed, and outcomes are based on chance. Responsible gaming means you decide in advance how much time and money you are ready to risk, and you stick to those limits.

On Big Baazi / Big Boost, you can:

• Set daily, weekly, or monthly deposit limits to control how much you add to your account.
• Decide a clear budget for play that does not affect rent, bills, savings, or family needs.
• Treat any amount used for gambling as a cost of entertainment, not as an investment.
• Take regular breaks so that betting does not interfere with work, studies, or relationships.
• Avoid chasing losses and accept that losing is part of gambling.

Safe betting protects both your financial stability and emotional balance. If you feel that gambling is no longer fun or is causing stress, it is important to pause and review your habits. Responsible play helps you enjoy the games while keeping control over your life and money.

Gambling addiction can develop gradually and may be hard to notice in the beginning. It becomes a concern when betting starts to affect your money, your time, or your relationships.

Warning signs that may point to a gambling problem include:

• Spending more money or time on betting than you planned on a regular basis.
• Feeling restless, irritated, or low when you try to reduce or stop gambling.
• Chasing losses by placing bigger bets to recover money you have already lost.
• Hiding your gambling activity or lying to family or friends about how much you play.
• Borrowing money, selling belongings, or using loans or credit cards to fund gambling.
• Neglecting work, studies, family duties, or social activities due to betting.
• Thinking about gambling most of the time or planning how to get money to play.
• Using gambling to escape stress, sadness, anxiety, or other emotional problems.
• Repeatedly breaching your own limits or rules for how you plan to play.
• Feeling guilt, shame, or hopelessness after gambling, but continuing anyway.

Gambling addiction is a serious condition that requires attention and, in many cases, professional help. Recognising these warning signs early can make it easier to regain control and protect your wellbeing.

Addressing betting addiction starts by accepting that there is a problem and that support is available. Taking early action can reduce harm to your finances, mental health, and relationships.

Practical steps that can help include:

• Set firm deposit and loss limits in your account and treat them as non‑negotiable.
• Use time‑out or self‑exclusion tools on Big Baazi / Big Boost to block access for a chosen period.
• Remove saved payment methods to increase the effort needed before you can place a bet.
• Create a clear monthly budget for entertainment and keep gambling within that amount.
• Avoid betting when you are stressed, angry, under the influence of alcohol, or very tired.
• Share your concerns with someone you trust so you are not dealing with the problem alone.
• Replace gambling time with other activities such as exercise, hobbies, or time with friends and family.
• Keep track of your gambling in a simple diary, noting time spent, money used, and how you felt.
• Seek professional counselling or therapy if you notice repeated loss of control.
• Contact external support services in India that specialise in addiction for guidance and structured help.

Taking these actions does not mean you have failed. It means you are taking responsible steps to protect your health and your future.

You do not have to manage gambling problems on your own. In India there are dedicated organisations and helplines that offer confidential support, counselling, and useful information.

Main external support resources include:

• National Mental Health Helpline Kiran: 1800-599-0019 (24×7) – Government of India support for mental health concerns, including addictive behaviours.
• Snehi (Delhi-based mental health NGO): https://www.snehi.org – Emotional support, counselling, and guidance for individuals and families.
• Fortis National Mental Health Helpline: +91-8376804102 – Professional mental health support and referrals across India.
• iCall Psychosocial Helpline (TISS): 9152987821, https://icallhelpline.org – Counselling through phone, email, and chat for psychological and addiction-related issues.
• Your local psychiatrist, clinical psychologist, or de‑addiction centre – Many hospitals in India run specialised clinics for behavioural addictions.

These services can help you understand your gambling habits, develop coping strategies, and plan further treatment if needed.

If you feel that your gambling behaviour is becoming difficult to control, you can contact Big Baazi / Big Boost support for guidance on responsible play tools and account controls. Our support team can explain options such as limits, time‑outs, and self‑exclusion, and direct you towards external help resources in India.

You can reach our customer support through:

• Live chat available in your account interface.
• Email support using the help section in your profile.
• In‑site message form in the responsible gaming or contact us section.

Support staff are trained to handle responsible gaming queries in a respectful and confidential manner.